Urgent Order Delivery Privacy Policy
Urgent Order Delivery respects the privacy of its users and is committed to protecting the personal data collected when using the app or any of its services. This policy explains how data is collected, used, shared, and protected, in accordance with Google Play policies and applicable laws.
1. Information We Collect
We may collect the following types of information when you use the Urgent Order Delivery app:
1.1 Personal Information
Full Name
Phone Number
Email Address
Account Login Data
1.2 Location Data
Location Data
The delivery app uses location data to operate delivery services.
Location is collected and used in the following situations:
While the app is active
While a delivery order is being processed
To direct the delivery person to the store and the customer
To update the order status and show the delivery person's location to management
⚠ The app uses location data in the background while a delivery order is active, even if the app is closed or not in use, to ensure proper trip tracking.
Location tracking is not performed in the background when there is no active request.
We collect geolocation data to provide accurate and efficient delivery services. This includes:
Precise location (GPS) to accurately determine pickup and delivery locations
Approximate location to improve service availability and order routing
📍 Location data is collected:
While using the application (when it is open)
When order tracking and delivery services are enabled
Only after explicit user consent
1.3 Shipping and Delivery Information
Pickup and delivery addresses
Shipment details (weight, dimensions, package type)
Delivery date and time
Order and tracking information
1.4 Technical and Usage Information
Device type and operating system
IP address
Application usage and performance data
2. How We Use the Information
We use the information we collect for the following purposes:
Providing delivery and pickup services
Accurately determining pickup and delivery locations
Real-time order tracking
Communicating with users regarding orders and updates
Improving user experience and service quality
Processing payments and preventing fraud
Complying with legal and regulatory requirements
3. Sharing Data with Third Parties Third
We do not sell or rent users' personal data.
Data may only be shared in the following cases:
With delivery partners or drivers to fulfill orders
With electronic payment service providers
With analytics or cloud storage providers to improve application performance
If required by law or by competent governmental authorities
To protect the rights or safety of Urgent Order Delivery or its users
All third parties are required to comply with data protection and use it only for the authorized purposes.
4. Data Protection
We are committed to taking appropriate technical and organizational measures to protect user data from:
Unauthorized access
Unlawful modification or disclosure
Loss or damage
However, 100% data security online cannot be guaranteed.
5. Data Retention
We retain personal and location data only for the period necessary to:
Provide the application's services
Comply with legal obligations
Resolve disputes and enforce the terms and conditions
6. User Rights
Users have the right to:
Access their personal data
Request correction or updating of data
Request deletion of account or personal data
Revoke location access at any time through device settings
Requests can be submitted through the contact methods listed below.
7. Permissions and Controls
Location access is requested only with user consent.
Users can enable or disable location permission at any time through their phone settings.
Some application features may not function correctly if location is disabled.
8. Children's Privacy
The Urgent Order Delivery application is not intended for persons under the age of 18, and we do not knowingly collect personal data from children.
9. Amendments to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Users will be notified of any material changes through the application or via this page.
10. Contact Us
For any questions or requests related to the Privacy Policy, please contact us via:
📧 Email: speedyexpress@gmail.com
📞 Customer Service: +972-545904860
By using the Urgent Order Delivery app, you acknowledge and agree to this Privacy Policy.
