Privacy policy

Urgent Order Delivery Privacy Policy

Urgent Order Delivery ("we", "our", or "the App") respects the privacy of its users and is committed to protecting personal data collected through the application. This Privacy Policy explains how we collect, use, share, and protect user information in compliance with Google Play policies and applicable laws.


1. Information We Collect

We may collect the following types of information when you use the Urgent Order Delivery app:

1.1 Personal Information

  • Full name

  • Phone number

  • Email address

  • Account login information

1.2 Location Information

We collect location data to enable core app features related to delivery services:

  • Precise location (GPS) – used to determine pickup and delivery locations

  • Approximate location – used to improve service availability and routing

📍 Location data may be collected:

  • When the app is in use (foreground)

  • When required for active delivery tracking (with user permission)

1.3 Shipping & Delivery Information

  • Pickup and delivery addresses

  • Shipment details (weight, dimensions, package type)

  • Delivery date and time

  • Order and tracking information

1.4 Technical & Usage Information

  • Device type and operating system

  • IP address

  • App usage and performance data


2. How We Use the Information

We use collected information for the following purposes:

  • Providing pickup, delivery, and shipment tracking services

  • Determining accurate pickup and drop-off locations

  • Real-time order and courier tracking

  • Communicating order updates and notifications

  • Improving app performance and user experience

  • Processing payments and preventing fraud

  • Complying with legal and regulatory requirements


3. Sharing Information with Third Parties

We do not sell or rent user data.

Information may be shared only in the following cases:

  • With delivery partners or couriers to complete orders

  • With payment service providers to process transactions

  • With cloud or analytics services to improve app stability and performance

  • When required by law or government authorities

  • To protect the rights, safety, or property of Speedy Go Express and its users

All third parties are required to protect user data and use it only for authorized purposes.


4. Data Protection & Security

We implement appropriate technical and organizational measures to protect user data against:

  • Unauthorized access

  • Loss, misuse, or disclosure

Despite our efforts, no method of electronic storage is 100% secure.


5. Data Retention

We retain personal and location data only for as long as necessary to:

  • Provide delivery services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Users may request data deletion as described below.


6. User Rights

Users have the right to:

  • Access their personal data

  • Update or correct inaccurate information

  • Request deletion of their account and personal data

  • Withdraw location permissions at any time through device settings

Requests can be made using the contact details below.


7. Permissions & User Control

  • Location access is requested only with user consent

  • Users can enable or disable location access at any time from device settings

  • Some app features may not function properly without location access


8. Children's Privacy

Speedy Go Express is not intended for users under the age of 18.
We do not knowingly collect personal data from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on this page.


10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: speedyexpress@gmail.com
📞 Customer Support: +972-545904860

By using the Urgent Order Deliverys app, you agree to this Privacy Policy.